COVID-19 Enlighten is Still Open
In response to concerns surrounding COVID-19 (Coronavirus), I am working diligently to reinforce necessary precautions within the clinic and will continue to stay open and serve clients within the Southern Highlands community. However, I understand with what is happening in the world right now people don’t wish to leave their homes. Therefore, from next week I will be offering both a Telehealth service and Home Visits within the Southern Highlands Community, as well my regular clinic appointments.
Clinic Appointments
The safety of my patients is at the forefront of the values for Enlighten Physiotherapy. I have always, and will continue to:
Be diligent with hand washing before and after each client.
Undertake cleaning of surfaces and linen changes throughout the day.
Have one-on-one treatment sessions and I don’t use a common area for treatments.
Work in a sole-practitioner clinic, so there is only one person in the waiting room at any time.
Disinfect and sanitise medical equipment between each visit.
For my lovely patients attending the clinic I have a few simple requests:
Under current public health requirements, if you have been in contact with someone COVID-19 positive, or overseas within the last 14 days I am unable to provide hands-on treatment and I request you do not enter the clinic. Please contact me and we can either reschedule your appointment, or arrange a telehealth appointment.
If attending an appointment, please do not bring extra people to your appointments, unless you are accompanying a minor.
I ask all clients to either wash their hands in the practice kitchen, or use hand sanitiser provided in the waiting room on arrival.
Telehealth Appointments
From next week, I have online consultations available where you can talk to me through a program called Coviu (similar to Skype). There is a lot of information physiotherapists can provide online; as well as undertake an assessment, answer any concerns, update exercise programs and discuss self-management plans.
Unfortunately private health rebates are not offered for online consultations, therefore pricing will reflect this.
Home Visit Appointments
These will be offered on a case by case basis to patients within the Southern Highlands community. Please contact me directly if you are interested in booking a home visit appointment.
If you have any questions or concerns, please don't hesitate to contact me via email at sophie@enlightenphysio.com.au or via phone 0491 206 824.
We are in this together. Stay safe, wash your hands and keep calm 🙏🏼